Service

Customer support

All BASIS’s equipment is manufactured in accordance with the highest quality standards along with using best materials. We are doing our best to be a reliable partner for each of our clients, so its not just about providing technical support services, we work closely with every customer from the moment of the first contact to the complex launching on your manufacture.

The main task of the service department is to support fail-free operation equipment and protect your investment.Huge experience in various industries helps us to prevent potential issues and needs in order to ensure the stable operation.

Most of the adjustment and repair issues solves within 24 hours.

Service

KEYS OF DIRECT SERVICE WORK

Design work and front testing of your product

Design work and front testing of your product

Commissioning of equipment

Commissioning of equipment

Operator training

Operator training

Prompt delivery of spare parts

Prompt delivery of spare parts

Modernization of equipment

Modernization of equipment

Warranty / post-warranty service 24/7

Warranty / post-warranty service 24/7

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